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Property management is about so much more than finding tenants, collecting rent, and fixing broken dishwashers. It’s about making it easy for a home to become a glowing investment.
Property Brilliantly Managed
Local specialists, world-class technology
To help make working with your property manager and maximising your investment simple, we give you access to Ailo, a world-class app designed for property investors.
We don’t leave you waiting.
Our technology helps us respond to your communication quickly.
Always know what is going on
You will be able to access all your property’s historical and upcoming transactions via an easy-to-use app. You can even immediately see when rent has been paid.
We help you be a great property investor by giving you more choices.
Access to more cash flow options, easy ways to maximise your tax reporting and peace of mind that your property is taken care of.
We help you pay less on your mortgage.
Because we send you your rent as soon as it is paid, it can stay in your offset for longer.
We improve your investment returns.
In line with the legislation, we ensure annual rent reviews based on statistical analysis to ensure your rent is increased as the market moves.
Covering expenses is easier, because you have more ways to pay.
Choose rental income, debit card, direct debit, or even a credit card to earn reward points.
We make sure your property is always in top shape. Our expertise, maintenance technology and 360-degree inspections ensure maintenance is promptly reported, scheduled and completed as cost effectively as possible. We are proactive to ensure small issues do not become large.
Achieving the best rental yield
To help you get the best rental yield, we will carry out a rental appraisal that is in line with Queensland legislation to assess the market and help you set a fair and reasonable rental price.
Our thorough tenant screening process helps you find good, long-term tenants from the start. We handle the entire bonds process, negotiate rent reviews and lease renewals, and take care of tenancy terminations and Tribunals should the need arise.
Fast payments
We use New Payments Platform (NPP) technology to be able to pay you within minutes of a tenant’s payment clearing. Secure your income when rent is actually paid so you have the option to put your money to work faster.
Easy Bills
We handle any property-related bills, from water bills to council rates to strata levies, but you can see your upcoming and historical bills at any time in your Ailo app. We can cover your expenses with rental income, but you don’t need to keep rental income sitting dormant, not earning interest and waiting for a bill. You also have the choice to pay bills when they are due (and not a moment sooner!) with a credit card via your Ailo app to earn rewards or smooth your cash flow.
Consistently occupied
We make sure you do not lose money on vacancies.
With automated reminders, autopay plus the ability to pay rent with a debit or credit card, we are always one step ahead of arrears. Plus, you and your property manager can see rent as soon as it is paid - even before it is cleared by the banks.
We have watertight systems and technology in place to ensure arrears are unlikely to occur and if they do, we take appropriate and immediate action and keep you fully informed.
Inspections and maintenance
Keeping on top of maintenance and repairs is what will keep your property in good condition and your tenants happy. We conduct regular routine inspections to ensure your investment is well cared for, along with new and vacating inspections.
After each inspection, we will email you a detailed report that includes photos or 360-degree imagery of your property. The report will highlight any immediate maintenance needs, and recommends preventative upgrades to help you forecast and budget accordingly. This proactive approach will help you catch the early signs of wear and tear and will help you save maintenance costs over the long-term as an investor.
Partner with the best local trades
We work with the highest quality service providers carefully evaluated, selected and monitored by our team to ensure you get the best outcome and the most competitive price. We support our local businesses with fast payments, so they are more likely to prioritise your jobs because they do not have to wait weeks to be paid.
Taking care of your investment
Our systems are built around transparency, collaboration and compliance, so you’ll always know what is going on with your investment. Log into your app to see live transactions or reach your property manager even if they are on-the-go via the in app chat. We are trained relationship managers, which means communication is our number one priority.
Removing the admin makes tax time a breeze
We send an easy-to-read End of Financial Year statement to you on 1 July, which includes all your property expenses no matter how you paid for them.
Manage multiple properties with ease
Managing multiple properties becomes easy with easy to use technology and outstanding service.